Privacy Policy

At Ignition E-Bikes, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you browse our website or make a purchase, we may collect the following information:

Name

Email address

Phone number

Shipping and billing addresses

Payment details (processed securely through third-party providers)

Purchase history

IP address and browser/device information (used for analytics and fraud prevention)

2. How We Use Your Information

We collect your information to:

Process and fulfill your orders

Communicate with you regarding your order or customer service requests

Send order confirmations and shipping updates

Improve our website and services

Prevent fraud and unauthorized transactions

Send occasional promotional emails (only if you opt-in)

3. How Your Information Is Stored

Your personal data is stored securely through our website provider and trusted third-party services (e.g., payment gateways, shipping providers).

We take reasonable precautions to protect your information, but no online system is 100% secure.

We do not store your credit card details on our servers.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share limited information only with trusted third parties necessary to operate our business, such as:

Payment processors (e.g., Stripe)

Shipping and logistics companies

Website hosting and analytics tools

These providers are only given the data they need to perform their service and are required to protect your data.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

Enhance your browsing experience

Remember items in your cart

Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

6. Your Rights

You have the right to:

Access, update, or correct your personal information

Request deletion of your data (where legally allowed)

Withdraw consent for marketing emails at any time by clicking "unsubscribe" in the email footer

To make a data request, please contact us directly.

7. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the content or privacy practices of those third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated date.

Continued use of our website implies your acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: ignitionebikes@gmail.com

Website: www.ignitionebikes.com